my work
Solving circular economy challenges with design and research.
client project
untangling a web of complexity: improving access to government services
For Australia’s Department of Foreign Affairs and Trade, redesigning 100+ fragmented public websites was a chance to declutter, realign, and create something more sustainable — for users and for the future. This case study explores how design thinking helped uncover user needs, reduce waste, and lay the groundwork for a more connected, resilient digital future.
client project
eliminating waste in business processes: a systems approach to workflow optimization
How do consumers become more educated about their choices? How do we get them to care? I conducted a research study to better understand the behaviors and mindsets of the average consumer.