hi, i’m heather —
researcher, sustainability advocate, and ever-curious wanderer.
I design with both people and the planet in mind, helping organizations create experiences and systems that work beautifully for humans while caring for the planet.
Now I'm using design thinking to tackle a challenge I care deeply about: how we can create human-centred, environmentally-friendly systems that regenerate rather than just consume.
more
about me
a sample of my work
case study 01.
case study 02.
For Australia’s Department of Foreign Affairs and Trade, redesigning 100+ fragmented public websites was a chance to declutter, realign, and create something more sustainable — for users and for the future. This case study explores how design thinking helped uncover user needs, reduce waste, and lay the groundwork for a more connected, resilient digital future.
When digital systems grow without direction, inefficiency builds fast. For Australia’s Department of Foreign Affairs and Trade, simplifying 100+ government websites meant rethinking purpose, streamlining journeys, and surfacing what really mattered. This case study shows how I cut through the noise and laid the groundwork for meaningful, user-led change.